Frequently Asked Questions
- Our General Warranty
3.1 - Explain the Crimsafe General Warranty to me
Crimsafe Security Systems warrants you, as an owner of a Crimsafe Security Product,
that it is free from defects in materials supplied by Crimsafe Security Systems
under conditions of normal use for a period of 10 years from the date of installation.
Naturally, the obligation under our warranty is limited to
the repair or replacement of the product or component found
to be defective by Crimsafe Security Systems or our duly appointed
representative.
In other words, the general warranty does not apply to any
damage due to matters outside the control of Crimsafe Security
Systems, including owner maintenance, failure of owner to follow
the care guide, accident, alteration of the product in any
way, fire, abuse, misuse and normal wear and tear.
If you have a claim to make, all you need to do is contact
the original Crimsafe Licensee who supplied and installed the
product for you.
In order to prolong the life of the Crimsafe product and to
maintain your rights under this general warranty, you must
follow the care and maintenance advice.
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